Standard product samples typically ship within 1-2 business days. For custom OEM samples with new molds, the timeline is 15-21 days depending on design complexity. $300-800 for custom molds. We often waive sample fees for serious B2B partners placing orders above 2000 units. Shipping costs are additional and depend on destination country.

Yes, absolutely. All our glass products are certified to meet FDA (U.S. Food and Drug Administration), LFGB (German Food Articles Act), Our borosilicate glass is food-safe, non-toxic, and does not leach harmful chemicals. We also maintain ISO 9001 quality management certification. Each batch undergoes rigorous testing to ensure compliance with international standards.

Yes, we offer comprehensive customization options. You can add your logo through silk screen printing, laser etching, or decal application. We also customize packaging, gift boxes, and cartons with your brand design. For larger orders, we can develop custom molds to create unique product designs exclusive to your brand. Our design team will work with you to ensure your vision is perfectly executed. Customization typically adds 2-4 weeks to the production timeline.

We offer flexible payment terms including 30% deposit with 70% balance before shipment, Shipping options include FOB (Free on Board), and DDP (Delivered Duty Paid). We work with reliable freight forwarders to ensure safe delivery to USA, France, and worldwide destinations. Typical shipping time is 20-30 days by sea, or 7-10 days by air. Full tracking and insurance are provided.